TRUST & ACCOUNTABILITY

Report a Concern

Heart to Heart Adoptions is committed to providing ethical, compassionate, and professional adoption services. We welcome feedback and encourage anyone with a concern about our services to bring it to our attention. You may report concerns directly to our agency or to the appropriate oversight agency at any time.

CONTACT HEART TO HEART ADOPTIONS

Reach Out Directly

If your concern involves agency leadership or you are not comfortable reporting internally, you may contact our Board of Directors or file a complaint directly with the agencies listed below.

Executive Director

Concerns about our services can be reported directly to our Executive Director.

donnap@hearttoheartadopt.com

Board of Directors

For concerns involving agency leadership, or if you'd prefer not to report internally, you may contact our Board of Directors.

lonn@sorensenlitchfield.com
EXTERNAL REPORTING RESOURCE

Report to an Oversight Agency

You may also file a complaint directly with the state agencies responsible for oversight of licensed adoption agencies.

Utah Department of Health and Human Services

Division of Licensing and Background Checks

Consumer Protection Concerns

Utah Office of the Attorney General

We are committed to addressing concerns promptly, respectfully, and without retaliation against anyone who makes a good-faith report.

Last Reviewed: July 2, 2026

Written by:

J

Jordan

Reviewed by licensed adoption professionals at Heart to Heart Adoptions:

JG

Julie Glenn Chief Information Officer